I was waitressing last night (by myself, because Jane couldn't make it in) and I was pretty busy with tables...a little stressed at some points...and a little groggy from the night before. All-in-all, I wasn't having the greatest night at Pizza Hut. It was just okay.
Then something changed.
The phone rang and I picked it up and said, "Thank you for calling Pizza Hut. This is Kinsey. Will this be for delivery or carryout?"
The man said, "Carryout."
As I typed in all his information he kept saying my name when he talked to me. For example: "Okay Kinsey, I would like this and this. Thank you Kinsey etc etc..."
Weird, right? I mean, not many people (over the phone) use the other person's name when ordering pizza. And if they do, it's rarely used more than once.
Does this guy know me? I had no clue. It unnerved me enough to share my weird phone conversation with a co-worker. It wasn't a creepy phone call or anything, but just unusual.
Anyway, twenty minutes later this guy (in his fifties) in a purple shirt comes in and picks up his pizza. I was near the cash register and we exchanged looks. It was the guy that talked to me on the phone. He was wearing a Winona State polo, but I've never seen him before.
He came over to me, obviously seeing my name tag that identified me as Kinsey, and said, "Kinsey right? I just wanted to tell you that you were very nice to me over the phone. You were very polite and friendly, and I just wanted to thank you for that."
This random stranger made my day twenty times better all because of a simple compliment.
Wouldn't it be nice if everyone was like Winona State Polo guy? It's true what they say: A compliment goes a long way.
A compliment does go a long way. Maybe we should have a pay it forward day and see how far our compliments can go within the blogosphere. Hmmm, future blog post?
ReplyDeleteIt does! And it didn't cost him anything to say that you.. I think everybody could make an effort to tell people when they get a positive thought/vibe. If you think someone is looking good that day, tell them, not keep to yourself kind of thing.
ReplyDeleteBut the using the name thing, I don't like that either. In general I feel that people only use names in direct conversation to sett someone straight or tell yell them of. "Carina, you couldn't be more wrong!", or "How could you do that Carina??"...
I have thought about a pay it forward blog post, a lot actually!
ReplyDeleteThe name thing is difficult for me. In person, I find it okay, but over the phone...it was just off-putting. But in the end, it turned out to be fine. I'm pretty sure he just wanted to remember my name so that when he came in he could talk to me.
I love when people make my day like that! So simple but so meaningful!
ReplyDeleteI love random acts of kindness!!
ReplyDeleteThat's super nice! I love when people do things that don't take any extra effort, but make a difference :)
ReplyDeletei once had a guy call me "love" all night while i waited on him...is that the same?
ReplyDeleteUsing a name over the phone is actually known as a good way to to make a conversation more comfortable and personal. I use it when I call and make DR. appointments etc... and you can usually here the person on the other end change their tone to a more friendly one
ReplyDeleteYFM
P.S. Ahhh... I don't think the "love" thing is quite the same:)
lol...i wonder how did you stop yourself from laughing during the phone conversation with him...I would have exploded there and then, but then that's just me:)
ReplyDelete:)
Hey Kinsey,
ReplyDeleteI followed you over here from Life is a Rollercoaster.
Nice post!