I was waitressing last night (by myself, because Jane couldn't make it in) and I was pretty busy with tables...a little stressed at some points...and a little groggy from the night before. All-in-all, I wasn't having the greatest night at Pizza Hut. It was just okay.
Then something changed.
The phone rang and I picked it up and said, "Thank you for calling Pizza Hut. This is Kinsey. Will this be for delivery or carryout?"
The man said, "Carryout."
As I typed in all his information he kept saying my name when he talked to me. For example: "Okay Kinsey, I would like this and this. Thank you Kinsey etc etc..."
Weird, right? I mean, not many people (over the phone) use the other person's name when ordering pizza. And if they do, it's rarely used more than once.
Does this guy know me? I had no clue. It unnerved me enough to share my weird phone conversation with a co-worker. It wasn't a creepy phone call or anything, but just unusual.
Anyway, twenty minutes later this guy (in his fifties) in a purple shirt comes in and picks up his pizza. I was near the cash register and we exchanged looks. It was the guy that talked to me on the phone. He was wearing a Winona State polo, but I've never seen him before.
He came over to me, obviously seeing my name tag that identified me as Kinsey, and said, "Kinsey right? I just wanted to tell you that you were very nice to me over the phone. You were very polite and friendly, and I just wanted to thank you for that."
This random stranger made my day twenty times better all because of a simple compliment.
Wouldn't it be nice if everyone was like Winona State Polo guy? It's true what they say: A compliment goes a long way.